Refund policy
Return & Refund Policy
Last updated: May 12, 2026
Returns We accept returns within 30 days of the delivery date. To be eligible, items must be unused, in their original condition, and in original packaging. To initiate a return, please contact us at your store email with your order number and reason for return.
Non-Returnable Items The following are not eligible for return or refund:
- Donation contributions and scholarship fundraising purchases
- Final sale or clearance items
- Items marked as non-returnable on the product page
Supplier-Sourced Products Some products in our store are sourced through third-party suppliers. Return eligibility and timelines for these items may vary. We will work with you to resolve any issues, but supplier return windows may differ from our standard policy.
Refunds Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed to your original payment method within 5–10 business days.
Return Shipping Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.
Damaged or Wrong Items If you received a damaged or incorrect item, please contact us within 7 days of delivery with photos and we'll make it right promptly.
Contact Us For return requests or questions, please reach out via our store chat or contact page.